Coaching Rescheduling & Cancellation Policy

Coaching Rescheduling & Cancellation Policy

At Coach Phuong’s Quantum Life Energy & Wellness Coach, I believe in fostering a supportive and flexible environment where you feel valued and respected. I also deeply appreciate the time and energy you dedicate to your growth. This combined policy is designed to honor both our commitments and help us maintain balance and mindfulness in our work together.

Advance Notice for Rescheduling or Cancellations

If you need to reschedule or cancel a session, please provide at least 24 hours of notice to ensure we can adjust our schedules smoothly. Requests can be made via email or through the scheduling platform.

Grace Reschedule & Cancellations

Life happens, and I understand that sometimes things don’t go as planned. Each client is offered one grace reschedule or cancellation per package where you can make changes with less than 24 hours of notice without any penalty. This ensures flexibility and compassion for unexpected situations.

Cancellations with Less Than 24 Hours of Notice

Cancellations made with less than 24 hours of notice (outside of the grace option) may result in the session being forfeited or a cancellation fee, depending on the circumstances. This policy supports accountability and respects both our time commitments.

Missed Sessions

If you are unable to attend a session and do not provide prior notice, the session will be considered forfeited. This encourages consistency and respect for the time set aside for your growth.

Emergencies

If an emergency arises, please reach out as soon as possible. I will always do my best to accommodate your needs with care and understanding.

Coach-Initiated Changes

If I need to reschedule or cancel a session, I will notify you as soon as possible and provide options for alternative times that align with your schedule. I deeply value your time and will work to minimize disruptions.

Mindfulness Around Time

Our time together is sacred, and honoring the schedule we’ve created is a meaningful way to practice mindfulness and self-care. Treating your coaching sessions as a priority is a powerful investment in yourself and your journey.

If you have any questions or concerns about this combined policy, please don’t hesitate to reach out at hello@coachphuong.com. I’m here to support you every step of the way, and together we’ll create a coaching experience that feels aligned and meaningful.